Contact information

We’re Here to Help

Have a question about your order, our products, shipping, or anything else? We’d love to hear from you.

At Vaunora, we’re committed to providing helpful and reliable customer support. Please reach out to us using the information below, and our team will get back to you as soon as possible.

Customer Support

Email: vaunorasupport@gmail.com

For questions regarding an existing order, please include your order number in your message so we can assist you as quickly as possible.

What Can We Help With?

Our customer support team can assist with:

Order questions and updates
Shipping and tracking
Product questions
Damaged or incorrect items
Returns and refunds
Order changes or cancellations
General questions or concerns

Response Time

We aim to respond to all customer inquiries as soon as possible.

Please allow 1–2 business days for a response. Response times may be slightly longer during weekends, holidays, and periods of high inquiry volume.

Before Contacting Us

For information about shipping times, please visit our Shipping Policy.

For information about returns and refunds, please visit our Return & Refund Policy.

If you're contacting us about an order, please have your order number ready to help us resolve your request efficiently.

Get in Touch

We value your questions, feedback, and concerns. Don't hesitate to reach out — we're always happy to help.